Unfortunately, we cannot accept returns or offer exchanges for prints, except in the event of the following reasons:

• Streaking/ Banding
• Ink scratches or splits
• Damaged in transit

Each print is made to order to operate economically and help to protect the environment. We only print our designs on demand and do not keep an inventory of our art.

Ashonimoon prints is not responsible for shipping delays. In case of damage or loss, we will send you a new print or canvas at no additional cost. If you like to register a flaw, please contact us immediately within 2 days of delivery. We will send a replacement canvas or refund the amount via the payment method used (Credit Card or PayPal).

CAN I CANCEL MY ORDER?

If you wish to cancel your order, please conntect us immediately at info@ashonimoon.com. However, we cannot guarantee that we will have enough time to cancel your order before it is handled by the print/delivery service. We want to ensure that we pack and deliver to our customers as quickly as possible. If you have placed your order during the weekend or after working hours, please send us an email at info@ashonimoon.com.

If you have specific questions or inquiries about your order before it's been placed, please email us at info@ashonimoon.com.